In this lesson, we're going to run through setting up some email templates. Email templates, much like many of the templates in Sprout, are super useful for doing the work once and then being able to repeat it without having to redo the work every single time. So, in the case of an email template, you write the email once and use variables (which are placeholders) in Sprout. This way, when you write the email template, there's a placeholder text, but when you use it with a client, it replaces that placeholder text with the appropriate information for that client. For example, you might have a variable called "client first name" and in the email template, you'll put "Dear client first name" and then write your email. When you use that email template with a client, it will replace that variable with the client's actual name. So, instead of "Dear client first name", it'll say "Dear Jane", for example. Now let's go ahead and set up some email templates. I've got Sprout open here to the main part of Sprout and I'm going to click the settings button in the bottom left corner to go into communication and then email templates. This is where we're going to build and organize all of our email templates. By default, you will have the same default emails that we have here. These are all the emails that we copied into your account when it was first created. They are your default emails for the various things in Sprout. For example, when you first go to send an email or an email form from a booking proposal, it will choose this email. We've pre-written this for you, but you're welcome to customize it. For all of your default emails, you can click the email defaults section...
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