Welcome to this short film about incident reporting. We are going to be looking at what everyone in the trust needs to do whenever an accident or incident happens that causes harm or injury. The trust takes patient safety very seriously. Most of the time, everything goes according to plan, but sometimes incidents occur that harm patients. We have clear procedures in place to ensure that everyone in our trust acts in the right way to meet our personal, professional, and statutory responsibilities. The first step everyone must take is always to report an incident. This is important not only when the incident is serious, but also when less serious harm might have occurred. Let's start by being clear about what is meant by an incident. The trust defines an incident as an unintended event or circumstance that could have resulted or did result in unnecessary damage, loss, or harm, such as physical or mental injury. This definition covers harm to patients, contractors, volunteers, visitors, and members of the public. All incidents are covered by one procedure and one reporting system in our trust. So, we need to report incidents where patient safety is involved. However, we should not forget that other incidents, such as non-clinical issues, are also important. These include health and safety concerns anywhere in the trust, fraud and theft from the trust, misuse of information and data, not only related to patients, and security and damage to property. Now, let's talk about the types of incidents we are referring to. Fortunately, not all incidents have serious consequences, but they should all be reported. Severe harm caused by incidents and catastrophic consequences, such as actual death, are very rare. Most incidents involve no material harm or are near misses. These incidents still need to be reported. Our...
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