P>Hello everyone. In this video, we will see how we can download attachments from a report. This use case recently came to my attention, where someone asked me if it is possible to have a report with links that can be clicked to download attachments. For example, if an incident has three or four attachments, how can we display them in reports and allow users to download them by clicking on a link? So, I came up with a solution using a database view. In the database view, I displayed the incident number along with the attachment, and users were able to download them. Let's quickly see how we can achieve this in ServiceNow. Currently, I am in my ServiceNow dashboard, where I will add that report. But first, I need to create a database view. If you do not have admin access, you will need to ask your administrators to create this database view for you. To create a new database view, I'll click on "New" and then give it a name. Let's call it "Incident with Attachments". Once I have named it, I will save it. Now, under "View Tables," I will click on "New" to add the tables for the view. The first table is the incident table, where all the incidents are stored. I'll select this table and provide a prefix if needed. In this case, we do not need any where clause. I'll submit this. Next, I'll click on the "New" button in the view table section again, and this time I'll add the attachment table, where all the attachments are stored. The table name for the attachment table is "incident_attachment". I'll type that here and select it. I can also provide a prefix; let's say "attach". Here, I can add a where clause, which is a condition...
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How to accomplish a Health Club incident Report on line:
- On the website while using the kind, click Commence Now and pass with the editor.
- Use the clues to fill out the appropriate fields.
- Include your personal details and call information.
- Make absolutely sure that you enter proper material and figures in appropriate fields.
- Carefully look at the content material on the kind as well as grammar and spelling.
- Refer to help portion should you have any questions or tackle our Aid team.
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